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Posting it here is probably preaching to the choir, but...
But even the choir needs new input now and again :) I especially like the way she points out that the responsibility is ours, not the vendors:
We exclude people from the conversation, from the ability to interact with us when we chose proprietary (and closed) services to communicate with each other.
That's very well said!

I've heard people say "If you're not on FB, you don't exist." - it's good to remind them that they are in fact saying "If you don't agree to FB's Terms, you don't exist." Also it's a nice to remind them that some time ago the bar for existence was the ability to think, not the fact of being on FB:)